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Customer reviews of Phil Walker Car Sales

At Phil Walker Car Sales we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Phil Walker Car Sales

Phil Walker Car Sales

Based on 12 customer reviews

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  • 5

    Excellent service, great knowledge

    By Will A on 24 June 2017 | Verified purchase

    I recently bought an Audi S4 from Phil Walker, I had done extensive searching, trawling through Audi approved cars and could not find the right spec car for the money I wanted to spend. However Phil had the car I wanted to the exact spec I was after, and I am confident that the main dealer could not compete with his knowledge and price. When I arrived to view the car there was no pressure and it felt more like talking to a friend than a sales man. I would always view Phil's stock list when searching for another car as they are flawless and he is very trust worthy.

  • 5


    By Kevin D on 24 December 2016 | Verified purchase

    To discerning buyers seeking a superlative purchasing experience - read on. Philip Walker Car Sales has transformed my view of a frustrating, risk laden process and I would not hesitate to recommend this Company. The Jaguar XK they presented was head and shoulders above anything else on the market, and prior to collection every last detail was handled with a caring, attentive professionalism which I fear is steadily being consigned to history. If you’re looking for a preowned model that you’ve set your heart on, by all means hunt each day on Autotrader, visit and view, drive and deliberate - then arrive at your own conclusions. But if you yearn for the customer journey that restores your faith in trust and integrity, then this Company, I must contend, is definitely The One. Congratulations Phil & Pat on delivering a car that is an absolute joy...... I shall never part with it. Wishing you a peaceful Christmas and Good Luck in 2017.

  • 5

    100% satisfaction

    By PHILLIP L on 10 September 2016 | Verified purchase

    The purchase of the chosen vehicle was simple from start to finish. The vehicle was exactly as described and was presented in pristine condition. Phil and pat were extremely helpful and went the extra mile in helping us with the documentation etc.

  • 5

    Customer Service - excellence

    By Andrew B on 20 August 2016 | Verified purchase

    On purchase of my car via Phil Walker Car Sales I was very impressed with customer service and what an overall excellent service. There was no sales pitch as the standard of vehicle speaks for itself. I would recommend this dealer to anyone. Thank you to Mr and Mrs Walker.

  • 5

    A Highly satisfied customer

    By Mark S on 08 July 2016 | Verified purchase

    Phil walker car sales were tasked with the job of finding a very specific vehicle. This was fulfilled to my absolute satisfaction. I can't rate the service I received highly enough. I will definitely use this company when I decide on a change of car - but this won't be for a while as the car Phil located for me is exactly what I asked for. Great service, great car, great price.

  • 5

    A Car Salesman Worth Consideration.

    By John B on 21 June 2016 | Verified purchase

    I had been searching for low mileage, single owner Bentley Continental GT for some time having visited many Main Dealers some of whom mis-represented their available cars on display. Viewing the internet I located and visited Phil Walker Car Sales subsequently agreeing a hassle free deal. We also agreed a 3 month unconditional warranty which has since expired, albeit for a minor fault, less than £100, which unexpectedly was satisfied without any issue, the car has performed perfectly, and in consequence I have no hesitation in recommending Phil Walker Car Sales to anyone looking for a vehicle, and from my personal experience he acted with professionalism, honesty and integrity seldom seen in the car trade.

  • 5

    An excellent service and a lovely car as described

    By Alison M on 12 July 2018 | Purchase not verified

    We have just purchased a Freelancer 2 from Mr Walker, the service we received from them was excellent. They went above and beyond to help us and we really did appreciate this service as it is a rare thing these days.The car was everything that was described. We are so happy with it. We would highly recommend buying a car from them.May I also say thank you to their valet who also played a key role in ensuring that our car looked amazing and also helped us with the purchase of our car.So thank you to you all for your help and patience. A 100% top quality service from all involved.

  • 5

    Lexus cars

    By David T on 08 June 2018 | Purchase not verified

    I have known Phil and his wife Pat for four years. They are an extremely nice couple. They are very helpful and there is never any pressure to buy. I have bought three Lexus cars from Phil. They were all of a high spec. They had all been valeted to a high level and were all immaculate. I check his web site regularly and am amazed at the standard of cars that he sells. My latest Lexus LS 460 is beautiful. I regularly get admiring comments from people about the cars. Thanks Phil and Pat. Dave Topping.

  • 5

    Game changer. Highly recommended.

    By Jim L on 06 June 2018 | Purchase not verified

    I recently spent several weeks trying to find the car I wanted with the right spec and at the price I could afford. I ended up scouring the country, phoning several Toyota main dealers around the UK, including London where I had spotted some potential cars. They all promised to call back- but did not. It was time wasting and very frustrating. Then I came across Phil Walker on Auto Trader. It was a game changer. He had a car for sale that had just gone onto his website which was all that I wanted and more! I immediately contacted Phil, put a holding deposit on the vehicle, and travelled some 300 miles to see him. My family said I was mad! On arrival I found Phil and his wife to be very pleasant and friendly, and the car was just what I wanted. The next time I need a car, there’s only one place I’ll be going! First class service from start to finish and highly recommended.

  • 5

    What a contradictive experience!!!

    By Graham P on 12 February 2018 | Purchase not verified

    This is my experience at Phil Walker Car Sales. Initially all looked good. I made an appointment the previous day to view a Jaguar XF which i wanted to purchase. I explained that it was approximately a 2 hour drive and that i should arrive between 12 and 1 o'clock. On the day of the viewing I arrived at 12.30, knocked on the door. I Introduced myself and was told that Phil was in the Jaguar on a test drive with another customer and that he should be back soon. I was left to wait outside on a bitterly cold wet day, did not even get offered a hot drink so I took shelter in my car. Once Phil had arrived back he eventually came over and told me he had just sold the XF to the person sat in it. I was devastated!! On the website it says "we would prefer you to make an appointment to view a vehicle, this ensures you won't clash with another customer" this clearly did not happen and "you are always guaranteed a warm friendly welcome and professional service" which I didn't receive either.

    Reply from Phil Walker Car Sales on 20/02/18

    Graham. Really sorry it worked out like it did. It's a shame you didn't leave a holding deposit which would have secured the vehicle until you arrived. I have built a reputation up over the last 50 years for only selling the very best examples, there are people watching my website all the time, sometimes a car can go within an hour of being advertised. This particular one was only on my website for a brief period, there were around a dozen or so enquiries. The gentleman who purchased turned up without a specific appointment approximately 20 minutes before you arrived. It was very embarrassing for me and I felt awkward hence I came and apologised profusely as soon as I could. As for being left out in the cold and no hot drink being offered, you chose to go and wait in your car. Any of my customers will tell you our hospitality is second to none. I have also offered to pay for your fuel costs, I don't know many dealers, franchised or none franchised that would have done this.

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